Data Security
Last Updated: February 26, 2026
Company Name: Guangzhou Fanwu Trading Co., Ltd.
Company Address: Workstation 0762, Shop 101, No. 5 Jiangyan North Road, Haizhu District, Guangzhou
Representative: Fang Shikun
Unified Social Credit Code: 91440105MAK3TQNG27
Phone Number: 19292438579
Email: service@mail.lomariw.com
User Data Security Statement
Dear User,
Thank you for choosing our niche department store products and services (focusing on the U.S. market, offering digital, sports and fitness, stationery and office supplies, and home and daily essentials including headphones, power banks, mice, chargers, dumbbells, badminton rackets, pens, cups, chopsticks, toothbrushes, etc.). We highly value your personal data security and privacy protection, always prioritizing user information security. We strictly adhere to relevant data protection regulations, upholding the principles of "lawful collection, regulated use, and strict protection" to ensure your personal information is safeguarded.
I. Scope and Purpose of Data Collection
To provide you with a superior shopping experience, fulfill orders, and offer customer service, we collect only the necessary data that you voluntarily provide or generate during shopping and inquiries, which includes:
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Order-related Information: Name, contact details, and delivery address provided when placing an order are used for order processing, shipping arrangements (in-stock orders typically ship within 1-2 business days, excluding weekends and holidays; actual delivery time is 5-7 business days), and order status notifications. This also supports editing/changing orders within 12 hours after placement.
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Inquiry and After-sales Information: Information provided through customer service channels (contact email: service@mail.lomariw.com, service hours: Monday to Friday, 9:00 AM to 6:00 PM, UTC+8:00) for efficiently responding to your needs and handling after-sales issues.
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Usage Behavior Information: Anonymous data generated from browsing, ordering, and payment is used solely to optimize product display and enhance service quality and is not linked to personal identity information.
We pledge not to collect any user data irrelevant to our services and will not require you to provide unnecessary information.
II. Data Usage Rules
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We use your personal data only within the scope authorized by you, primarily for order processing, shipping, after-sales response, and service optimization. Your data will not be used for other purposes without your explicit consent.
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We do not sell, rent, or share your personal information with third parties, except in the following circumstances: ① Necessary delivery information is provided to logistics partners for order fulfillment, who must comply with data confidentiality obligations; ② As required by laws or requested by judicial authorities.
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Order data, inquiry records, and other related information will be retained according to regulatory requirements, with strict security measures enforced throughout the retention period. Once the retention period expires, data will be completely deleted or anonymized to ensure it cannot be linked to individual identities.
III. Data Security Protection Measures
Our comprehensive data security system employs multiple technical and management measures to fully protect your personal data:
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Technical Protections: Encryption storage, access control, and data transmission encryption prevent unauthorized access, alteration, leakage, or loss of data.
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Personnel Management: Employees with access to user data undergo rigorous security training and access controls, with confidentiality responsibilities clearly defined, prohibiting unauthorized acquisition or distribution of user data.
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Process Norms: Establishing full-process management systems for data collection, use, storage, and deletion, conducting regular data security audits, and promptly identifying and mitigating security risks.
IV. User Rights
You have the right to query, correct, delete your personal data at any time, and revoke authorization for its use. If you wish to exercise these rights or have any concerns or complaints about data security, please contact us via our customer service email: service@mail.lomariw.com (service hours: Monday to Friday, 9:00 AM to 6:00 PM, UTC+8:00). We will respond to your requests within 1-3 business days and handle them in accordance with the law.
V. Disclaimer
In the event of user data breaches due to force majeure, network attacks, or third-party misconduct beyond our control, we will take remedial action immediately, notify affected users promptly, and cooperate with relevant authorities for investigation but will not assume liability beyond our responsibility.
We will periodically update this data security statement based on business development and regulatory changes. The updated statement will be published through our official channels. Continuing to use our products and services indicates acknowledgment of the revised content.
Thank you for your understanding and trust. We remain committed to our responsibility in data security protection, providing you with a safe and secure shopping experience.
Contact: service@mail.lomariw.com